Put your customers at ease and free up your staff's time.
Our smart wait list lets your guests reserve a spot in line, estimates wait time, and sends out automated text messages to inform them of the wait progress.
While the guests on the wait list explore the neighborhood or have drinks at the bar, your staff can work on more productive tasks than constantly addressing “How much longer?”
By sending a message to the guest when they are next in line, the customers are prompted to start making their way back to the host. So when the table is ready, the party is right there waiting.
Because we include a link to your menu in the messages, the guests have a chance to take a look at the menu and get an idea of what to order before they sit down.
Please fill out the form, and we'll send you a text message with the activation code. No credit card required.
If you need a tablet, we'll be happy to provide one to you at no cost. We will ask you when you activate the account.
Give LineDrop a try for two weeks. If you are happy with the service, subscribe. If it's not for you, no strings attached; we'll just ask you to send the tablet back.
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Everything is done with a few taps. All “busy” tasks are quietly and automatically performed by the software in the background.
LineDrop automatically sends a text message with the estimated wait time and a link to the menu.
If a table is available but the party is not there, the host can send 'your table is ready' reminder to the guest by tapping a button.
After our customers used the wait list for a few months, we asked them what benefits it brought to their business. Here is what they said:
"It makes the whole waiting process much easier."
"Guests have a piece of mind and are free to walk around the neighborhood or wait in the car."
"The line moves faster"
"My staff has more time for productive tasks"
"Orders are quicker"
"Easy to use, simple product"
With the current staff shortages, our smart wait helps your business by creating an environment where guests don’t mind waiting a bit longer for a table and by saving your staff’s time for more productive tasks than constantly addressing “How much longer do I have to wait?”.
The guests love the convenience. They are much more likely to wait for a busy restaurant knowing that they have a spot in line and that they will get a text when their turn is coming up. It’s nice to be able to walk around or do something else while they wait.
Simplifies waiting process and automates communications with the guests.
The link to your menu is included in the text message. Guests can take a look at the menu and be ready to order when they sit down.
When you activate your account, we’ll ask you if you would like us to send you one. There is no additional cost associated with the tablet, and you can keep it as long as you subscribe to our service.
Guests can check the wait time and join the wait list right from your website.
Guests can check the wait time and save a spot in line with the LineDrop app from home or on the go. The app will notify them when it's time to depart to arrive just in time to be seated.
After enough data is collected, the dashboard will suggest the most likely wait time.
Our pricing is affordable and simple. There is no charge per guest, there is no lease fee for the equipment, there is no charge per text message. It’s a flat monthly subscription rate per location.
per location
Smart wait list
Menu link
Dashboard tablet
Smart wait list web app
LineDrop app listing
Predictive wait time
Our wait list dashboard runs in a browser, no app download is needed, and works on tablets, phones, or computers. You are welcome to use any device you already have. But if you would like a tablet, we'll supply one at no additional cost.
Nope. The only thing you pay is the flat monthly subscription fee.
Yes. The subscription includes a button that you can add to your website. By tapping the button, guests can check the wait time and join the wait list.
We use one-time secure token to authenticate the dashboard tablet. Once a tablet is authenticated, there is no need to log in.
If you need help with long wait times give us a try.
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