A perfectly simple waitlist for small and unique restaurants, cafés, and bars that are so awesome that people wait in line to get in.
By creating a better experience and letting the guests join the waitlist remotely, our clients are able to seat up to 20% more guests.
Our smart waitlist lets your guests reserve a spot in line at the restaurant or from home, estimates wait time, and sends out automated text messages to inform them of the wait progress.
While the guests explore the neighborhood or have drinks at the bar, your staff can work on more productive tasks instead of constantly addressing “How much longer?”
By sending a message to the guest when they are next in line, the customers are prompted to start making their way back to the host. So when the table is ready, the party is right there waiting.
Because we include a link to your menu in the messages, the guests have a chance to take a look at the menu and get an idea of what to order before they sit down.
If you own or manage a bar or a restaurant and have guests waiting for a table, give it a try for one month. No payment required.
It takes about a minute to enter business and contact information.
Open the waitlist dashboard and start adding guests.
Serve more guests while providing a superb customer experience.
Our Smart Waitlist does two very specific things to increase revenue for your business without any additional resources.
Makes customer queue move quicker, keeping the tables turning efficiently and saving time for the staff.
Lets guests join the waitlist before arriving at the restaurant. Joining the waitlist remotely allows guests wait longer, which translates directly into more parties served.
Our automated text messages put the guests in control of the waiting experience. We let them know how long the wait is going to take, inform them if it's taking longer than expected and let them know ahead of time that their turn is coming up.
So, instead of worrying when their table will be available, the guests take a deep breath and maybe even take a look at your menu.
Quick and intuitive tools to get you started.
Everything is done with a few taps. Busy tasks are quietly and automatically performed by the software in the background.
LineDrop automatically sends a text message with the estimated wait time and a link to the menu.
If a table is available but the party is not there, the host can send 'your table is ready' reminder to the guest by tapping a button.
Our smart waitlist runs in a browser and can be managed with a tablet or a phone. Often, our customers choose to have a dedicated tablet to make it easily accessible to the staff. If you need one, buy one from our Stripe shop: Smart Waitlist Dashboard Tablet.
Wouldn't it be great if your guests could save a spot on the waitlist before arriving at the restaurant? Easy to do, just drop a link on your website, and you are good to go!
If fact, over half of the guests who join the waitlist do so before arriving at the restaurant if given the opportunity.
With the current staff shortages, our smart waitlist helps your business by creating an environment where guests don’t mind waiting a bit longer for a table and by saving your staff’s time for more productive tasks than constantly addressing “How much longer do I have to wait?”.
The guests love the convenience. They are much more likely to wait for a busy restaurant knowing that they have a spot in line and that they will get a text when their turn is coming up. It’s nice to be able to walk around or do something else while they wait.
A better way to take reservations.
Available as an upgrade to the Smart Waitlist subscription, reservations are a great addition when you need to set a few tables aside for special occasions.
Making a reservation is a simple and elegant one-step process for your customers. To save time for your guests, we keep everything on a single screen: we ask for their name, phone, party size, and let them choose time and date. They can add notes, if they like.
Once a reservation has been made, we send a confirmation text message. The customer has an option to change or cancel the reservation. LineDrop also sends automated reminders with the restaurant's address and the menu link.
Since launching in August 2021, we helped serve over 19k guests.
"LineDrop has been a great help to navigate our wait times in our busy days."
"What is great about it is we have a way with the push of a button to text my customers when their table is ready."
Small businesses, just like yours, are using LineDrop to deliver excellent service.
Having a solid, well tested, dedicated tablet with great battery life makes waitlist management a breeze. If you already have one, great! If you need one, get one from us: Smart Waitlist Dashboard Tablet. We will set it up, so all you'll have to do is connect it to the Wi-Fi.
We designed the waitlist to be very simple and intuitive. Typically, it takes about a minute to start using the waitlist.
Yes. The subscription includes a link to the Online Waitlist that you can add to your website. Guests can check the current wait time and join the waitlist.
We use one-time secure token to authenticate the dashboard tablet. Once a tablet is authenticated, there is no need to log in.