Case Study

Brewery Draconum

Brewery Draconum uses our Smart Waitlist to service more parties on busy nights.

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About

Brewery Draconum is a cozy brewpub located in the vibrant Main Street in Newhall, California, offering expertly crafted beer selections and elevated pub-style dishes in addition to a wonderful beer garden.

Challenge

Brewery Draconum often gets very busy especially on the weekends or during town festivals, when they find themselves faced with long wait times. Guests used to often ask if they could get a text message when a table was available, which is tough to do on a busy night.


“It's been working very well for us. Great app, definitely affordable.”


Solution

Adopting LineDrop’s Smart Waitlist made it much easier for Brewery Draconum to manage the customer queue and allowed them to service more parties on busy nights. Because it’s located in such a busy, walkable neighborhood, it’s well-positioned to take full advantage of LineDrop’s capabilities - customers who get on the waiting list can browse shops in the area, then get a text message and come back right before their table is ready.

  • More parties seated

  • Great customer experience